Welcome!

Implementations/Projects including:
• EAI hub
• Order Entry
• WMS
• Enterprise Data Warehouse
• Documentum (EMC)
• Document Imaging
• Warehouse RF applications & devices

• Satellite backup network
• Enterprise migration to Active Directory and MS Exchange
• Conversion from Frame Relay to MPLS
• Integration of various 3rd party software
• Integration of acquisitions
• IT / cabling for new facilities

• Warehouse moves
• Corporate building moves including protection of Data Center assets & staff during construction
• Many OS and Database upgrades (across more than 500 Dbs)
• Various device upgrades including RF DOS to .NET

 

Expense Reduction/”Green IT”
• Infrastructure Optimization – laptop/desktop standardization and printer consolidation
• Virtualization on all platforms - $1M+ savings on server infrastructure through reduction of more than 220 physical servers and associated maintenance, software licenses & power
• Reduction in Data Center energy usage, improved DC energy efficiencies
• Reduction in software licenses (while ensuring license compliance) through active use of SMS
• Reduction in On Call and Overtime expenses
• Standardization of certain distributed applications to improve service & reduce support costs

Outsourcing/Hosting
• Consolidation & centralization of more than 80 distributed data centers into 2 IBM hosting facilities
• Migrated production systems to IBM hosting facility, achieving consolidation as well – reducing 242 Wintel systems while ensuring system availability during migration
• Jointly designed, agreed and implemented IBM/Company Process Integration Manual
• Managed IBM outsourcing vendor relationship including PCR process

Improved/Matured Processes
• Implemented Veritas backup software to take over the management and administrative duties of all AIX and Wintel backups
• Built a Data Center Database for all equipment housed in the Houston Data Center
• Installed new tape tracking system for all local backups in the Data Center
• Created an environment management process
• Introduced infrastructure technical requirement documents into PMO methodology

Service Management
• Initiated, designed & directed vendor service review process
• Produced SLM plan for introducing OLAs & SLAs
• Implementation of BMC event management tools to more than 400 servers
• Implementation of BMC capacity management tools

Security/Compliance
• Anti-virus Management rollout across the Enterprise (McAfee ePO server and Super Agent)
• Performed massive user profile cleanup on in-house ERP
• Centralized account administration
• Implemented an IT SOX monitoring control plan to ensure SOX compliance
• Passed annual SOX audits
• Deployed security servers across the Enterprise
• Installed SMS for enterprise patch management and software deployment
• Implemented Survey to identify and remove unused and unauthorized software across the Enterprise
• Bluecoat / SPAM prevention and filtering implemented
• NetIQ Vigilant Security tool deployed to Enterprise servers

HA/DR (High Availability/Disaster Recovery)
• Conducted critical system risk assessments generating report and recommendations for reducing outages associated with key systems
• Designed, built, implemented a single button failover process for in-house WMS 
• Created HA SharePoint site which has a published role-swap failover exercise calendar, project plan and status reports of completed role-swap failover exercises

Metrics
• Designed, created and produced monthly metrics (financial, operational & customer)